First Time Home Buyers Carter and Cody

#FirstTimeHomeBuyer #Testimonial #ForwardTogetherTranscript:
(0:04) We were looking for a place that we could make our own and somewhere we could (0:10) build a future in. Renting felt temporary so owning a home was always one of our (0:17) goals and it's been exciting to settle into a place that we can make our own. (0:21) Levo played a huge role in that, giving us the financing that we need and the (0:26) ability to move forward with that dream.

We did get approved at several other (0:31) banks but we ended up going with Levo because the customer service was on (0:36) another level. That was the biggest thing to us. The interest rates were also lower (0:41) with Levo but they made it feel so personal rather than transactional and (0:47) we were able to feel truly valued and supported and cared about throughout the (0:53) entire process.

It's really just focusing on, you know, staying with them from start (0:58) to finish, making sure they understand everything, no unpleasant surprises so (1:05) sometimes covering things more than once and just make sure and remind them (1:09) what they can expect. As first-time homebuyers we weren't sure what the (1:15) process entailed but they explained everything step-by-step and made it feel (1:20) super easy and simple rather than a huge overwhelming thing and they really were (1:27) invested in helping us find the right loan for our needs and just listening to (1:33) what we needed and helping us understand so that we felt informed and confident (1:39) in all of our decisions. We've always been told how stressful and hard it is (1:44) to buy a home and it kind of created a, you know, nervousness between us and James (1:52) and Levo definitely was able to step in and make that process simple, easy and (1:57) stress-free so I would recommend Levo 100 times over.